Jewelry Care & Plating Guide
Your jewelry is designed to be worn, loved, and lived in. Each piece is created for you to sparkle in and with the right care, it will continue to shine beautifully over time.
What is Plated Jewelry?
Our pieces are crafted using high-quality base metals and finished with a layer of gold plating.
This process gives your jewelry its rich color and luminous finish, creating the look and feel of fine jewelry at an accessible price.
Plating is delicate by nature, which makes proper care essential to maintaining its beauty.
Zein Jewelry Care Tips:
Give your jewels their own little home
Store each piece separately in a soft-lined, closed box to prevent scratches or friction with other jewelry pieces. Keeping your jewelry protected from air and humidity will help preserve its original finish and brilliance over time.
Perfume first, jewelry after
Always apply perfumes, lotions, and beauty products before putting on your jewelry. Direct exposure to chemicals can gradually dull the surface and affect the longevity of the plating or metal. Allow products to fully absorb into the skin before wearing your pieces.
Take them off before bathing or swimming
To maintain the quality and appearance of your jewelry, remove all pieces before showering, swimming, or washing hands. Prolonged exposure to water, humidity, chlorine, and salt can weaken the finish and reduce shine.
Handle with care throughout the day:
Avoid wearing your jewelry during activities that may cause impact or strain, such as sports or sleeping. Gentle handling will help maintain the structure and prevent unnecessary wear. Jewelry is delicate in all its forms, therefore handle and wear with care to prevent breakage.
Keep the sparkle alive:
After each wear, gently wipe your jewelry with a soft, dry cloth to remove oils, dust, and residue. This simple habit helps retain their shine and keeps them looking polished.
FAQ
What is the jewelry made out of?
Gold plated silver. The jewelry is coated with premium quality gold plating and a protective layer to insure long lasting shine and color.
Will my jewelry tarnish?
Our pieces are thoughtfully crafted to maintain their beauty over time. With proper care, they will preserve their shine and sparkle.
Can I wear my jewelry in water?
To protect the integrity of your pieces, we recommend removing them before exposure to water, including showers and swimming.
Is the jewelry suitable for everyday wear?
Yes. Our designs are created to complement your everyday moments while retaining a refined, timeless appeal.
Do you offer delivery?
We offer reliable delivery to ensure your pieces arrive safely and beautifully.
Can I exchange or return?
We do not offer refunds, we do however exchange depending on the piece. For further details, go to “Exchange and Care Policy”.
Do you deliver internationally?
Yes we do! We have multiple options such as Aramex and DHL.
What is your quality guarantee?
Quality is at the heart of everything we do. If your piece arrives with any imperfection, please don’t hesitate to contact us and share a photo, we’ll be happy to assist you.
“12-year-old Yasmina wants a customizable necklace with charms and a specific chain length with her initials”. Is that possible she asks?
At Zein Jewelry, every piece can be made just for you. Yasmina chooses her charms, picks the chain length, and adds a personal touch with her initials. Our team carefully handcrafts her necklace exactly as she imagined. A few days later, Yasmina receives her one-of-a-kind, playful necklace.
What do I need to know before ordering a custom item?
What sets our custom pieces apart is that each one is lovingly handcrafted just for you! Since they are made-to-order, production takes a bit of time but we assure you, the wait is well worth it.
Before confirming your order, please make sure your customization details are exactly as you want them. Once a custom order is placed, it cannot be modified or cancelled, and all custom items are final sale.
Can I change or cancel my order?
Once an order has been placed, we can’t guarantee changes or cancellations can be made. However, if you need to change or cancel your order, please contact us and we will be happy to assist. Customized orders are not exchangeable or refundable.